Privacy Policy
Last updated: 6 June 2026
This policy explains how NaprawiamyTelefony.pl processes the personal data of people using the website and contact form, in accordance with Regulation (EU) 2016/679 (GDPR).
1. Data Controller
The controller of your personal data is NaprawiamyTelefony.pl – a GSM repair service located at ul. Armii Krajowej 36, 95-200 Pabianice, Poland. Contact: kontakt@naprawiamytelefony.pl, phone +48 666 666 086.
2. What data we collect
Through the contact form we collect: device model, phone number, optionally an e-mail address, a fault description, and a record of the consent given. Providing the model and phone number is required to prepare a quote — the e-mail address is optional.
3. Purpose and legal basis
- Handling your inquiry and preparing a repair quote — Art. 6(1)(b) GDPR (steps to enter into a contract) and (a) (your consent to be contacted).
- Performing the requested repair service — Art. 6(1)(b) GDPR.
- Establishing, pursuing or defending legal claims — Art. 6(1)(f) GDPR (legitimate interest).
4. Data recipients
Data submitted via the form is transmitted and processed using the Formspree service (formspree.io) as our form-handling provider. The directions map is embedded from Google Maps (Google Ireland Ltd.). Data may be entrusted to IT/hosting providers only to the extent necessary to provide the services, under data processing agreements.
5. Retention period
We keep data for as long as necessary to handle the inquiry and perform the service, and afterwards for the period of limitation of any claims — or until consent is withdrawn, where processing is based on consent.
6. Your rights
You have the right to: access your data, rectify it, erase it, restrict processing, data portability, object, and withdraw consent at any time (without affecting the lawfulness of processing before withdrawal). You also have the right to lodge a complaint with the supervisory authority — the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw, Poland).
7. Cookies and Google Maps
The site does not use its own tracking cookies. The embedded Google map may store cookies and process data in line with Google's privacy policy. You can manage cookies in your browser settings.
8. Security
We apply appropriate technical and organisational measures to protect your data, including an encrypted (HTTPS) connection.
9. Changes to this policy
We reserve the right to update this policy. The current version is always available on this page.
10. Contact
For matters concerning personal data, contact us at: kontakt@naprawiamytelefony.pl, phone +48 666 666 086.